Items in their original condition may be returned or exchanged within 30 days with original receipt and must be returned to the location of purchase (note: items purchased between June 1st through August 31st may be exchanged or refunded until September 30th). If you have purchased your item on-line or through our Call Centre, you may return it to either your school store (if applicable) or shipped back to our Head Office. The cost of shipping is the responsibility of the customer unless the item shipped was incorrect, or damaged. Some conditions may apply.
Clearance items, custom made garments and hosiery are final sale.
Price adjustments will be made with the original receipt, within 7 days of purchase.
Price adjustments will not be made for clearance merchandise.
Our Guarantee ensures that we will stand behind the quality of all our products. We offer a one-year guarantee on manufacturer’s defects. Customers can either visit any of our local stores or place a call to our Customer Service Centre and they will discuss the details of our return options.
Have a question? Customer support via email
416-593-6900 or 1-800-668-8261
- Hours of Operation (Eastern Time)
- Monday to Friday: 9am – 5pm
- Saturday: 10am – 4pm
- Sunday: Closed
44 West Drive
125 Nebo Rd.
531 North Service Rd E.