Customer Care


 

Refund and Exchange Policy

Items in their original condition may be returned or exchanged within 30 days with original receipt and must be returned to the location of purchase (note: items purchased between June 1st through August 31st may be exchanged or refunded until September 30th). If you have purchased your item on-line or through our Call Centre, you may return it to either your school store (if applicable) or shipped back to our Head Office. The cost of shipping is the responsibility of the customer unless the item shipped was incorrect, or damaged. Some conditions may apply.
Clearance items, custom made garments and hosiery are final sale.

Our Guarantee
Our Guarantee ensures that we will stand behind the quality of all our products. We offer a one-year guarantee on manufacturer’s defects. Customers can either visit any of our local stores or place a call to our Customer Service Centre and they will discuss the details of our return options.
Contact Us
Have a question? Customer support via email
Call Centre 416-593-6900 or 1-800-668-8261
  • Hours of Operation (Eastern Time)
  • Monday to Friday: 9am – 5pm
  • Saturday: 10am – 4pm
  • Sunday: Closed

Locations

Brampton Map
BRAMPTON
44 West Drive
L6T 3T6
1-800-668-8261
Store Hours
July 1- July 5, 2015
Mon: Closed
Tue-Sat: 10am-6pm
Sun: Closed
 
July 6- July 19, 2015
Mon-Sat: 10am-6pm
Sun: Closed
 
July 20- Aug 23, 2015
Mon-Wed: 10am-6pm
Thu-Fri: 10am-8pm
Sat: 10am-6pm
Sun: 12pm-5pm
 
Aug24 - Sep 7, 2015
Mon-Sat: 9am-8pm
Sun: 12pm-6pm
 
Sep 8- Oct 5, 2015
Mon-Sat: 10am-6pm
Sun: 12pm-5pm
 
Oct 6, 2015 Onwards
Mon: Closed
Tue-Sat: 10am-6pm
Sun: Closed
Hamilton Map Location
HAMILTON
125 Nebo Rd.
L8W 2E1
1-800-668-8261
Store Hours
July 1- July 5, 2015
Mon: Closed
Tue-Sat: 10am-6pm
Sun: Closed
 
July 6- July 30, 2015
Mon-Sat: 10am-6pm
Sun: Closed
 
July 31- Aug 23, 2015
Mon-Wed: 10am-6pm
Thu: 10am-8pm
Fri: 10am-7pm
Sat: 10am-6pm
Sun: 12pm-5pm
 
Aug24 - Sep 7, 2015
Mon-Wed: 10am-6pm
Thu: 10am-8pm
Fri: 10am-7pm
Sat: 10am-6pm
Sun: 12pm-5pm
 
Sep 8- Oct 5, 2015
Mon-Sat: 10am-6pm
Sun: Closed
 
Oct 6, 2015 Onwards
Mon: Closed
Tue-Sat: 10am-6pm
Sun: Closed
Oakville Location
OAKVILLE
531 North Service Rd E.
L6H 1A5
1-800-668-8261
The Oakville store location will be closed on Monday July6 & July13 for parking lot paving,will open monday's as of July20.
Store Hours
July 1- July 5, 2015
Mon: Closed
Tue-Sat: 10am-6pm
Sun: Closed
 
July 6- July 19, 2015
Mon: Closed
Tue-Sat: 10am-6pm
Sun: Closed
 
July 20- Aug 23, 2015
Mon-Wed: 10am-6pm
Thu-Fri: 10am-8pm
Sat: 10am-6pm
Sun: 12pm-5pm
 
Aug24 - Sep 7, 2015
Mon-Sat: 9am-8pm
Sun: 12pm-6pm
 
Sep 8- Oct 5, 2015
Mon-Sat: 10am-6pm
Sun: 12pm-5pm
 
Oct 6, 2015 Onwards
Mon: Closed
Tue-Sat: 10am-6pm
Sun: Closed
Peterborough Location
PETERBOROUGH
347 Pido Road, Unit 23 & 24
K9J 1A5
1-800-668-8261
Store Hours
July 1- July 5, 2015
Mon: Closed
Tue-Fri: 10am-6pm
Sat: 10am-4pm
Sun: Closed
 
July 6- July 30, 2015
Mon: Closed
Tue-Sat: 10am-6pm
Sun: Closed
 
July 31- Aug 23, 2015
Mon-Sat: 10am-6pm
Sun: Closed
 
Aug24 - Sep 7, 2015
Mon-Sat: 10am-6pm
Sun: Closed
 
Sep 8- Oct 5, 2015
Mon: Closed
Tue-Sat: 10am-6pm
Sun: Closed
 
Oct 6, 2015 Onwards
Mon: Closed
Tue-Fri: 10am-6pm
Sat: 10am-4pm
Sun: Closed
Toronto Location
TORONTO
453 Eglinton Ave. W
M5N1A7
416-481-4459
Store Hours
July 1- July 5, 2015
Mon: Closed
Tue-Sat: 10am-6pm
Sun: Closed
 
July 6- July 30, 2015
Mon-Wed: 10am-6pm
Thu: 10am-7pm
Fri-Sat: 10am-6pm
Sun: Closed
 
July 31- Aug 23, 2015
Mon-Wed: 10am-6pm
Thu: 10am-8pm
Fri: 10am-7pm
Sat: 10am-6pm
Sun: 12pm-5pm
 
Aug24 - Sep 7, 2015
Mon-Wed: 10am-6pm
Thu: 10am-8pm
Fri: 10am-7pm
Sat: 10am-6pm
Sun: 12pm-5pm
 
Sep 8- Oct 5, 2015
Mon-Wed: 10am-6pm
Thu: 10am-7pm
Fri-Sat: 10am-6pm
Sun: Closed
 
Oct 6, 2015 Onwards
Mon-Wed: 10am-6pm
Thu: 10am-7pm
Fri: 10am-6pm
Sat: 10am-5:30pm
Sun: Closed